TERMS AND CONDITIONS OF SALE
BY PAYING FOR THIS SERVICE EITHER IN PARTIAL OR IN FULL, YOU AGREE TO THE TERMS BELOW:
You irrevocably agree to enter into this Service Agreement with Ever Fluent (the "Company" or "we/us" and Elisa Plaza (the "Teacher" or "Coach"), then this Participant Agreement (the "Agreement") automatically becomes a binding contract between you and the Company, and applies to your participation in the service, course or program. By paying for this service, course, or program, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
You authorize the company to charge your credit card or debit card (through Stripe). All prices are in USD.
Payments are made in advance before the booking of the sessions. Once the payment, full or partial is received, the first lesson may be booked.
Skipped or canceled payments will result in an immediate removal from the Service until payment has been made or new payment arrangements have been mutually agreed upon by you and Elisa Plaza. In the event of a defaulted payment, we will contact you via email to reinstate the payment plan.
We will email you to confirm the placement of your order and with details concerning the class and material delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
REFUNDS AND RESCHEDULING
In the event that the student must miss a scheduled class, 24 hours must be given. Rescheduling is at the discretion of Ever Fluent or Elisa Plaza, and you agree that the fees are non-refundable if 24 hours notice is not given. Ever Fluent or Elisa Plaza is not responsible for technical difficulties, date/time, and/or time zone confusion.
In the event that the Elisa Plaza cannot meet at the scheduled time, 24 hours notice will be given. Both parties will try to reschedule the earliest time, which is mutually convenient for both you and Elisa Plaza. If no reschedule is agreed upon, fees paid are usable for future classes.
Classes are to start on time, at the scheduled time and Elisa Plaza cannot refund or make up lost time due to student's late arrival or technical difficulties.
All payments expire after 3 months for 1 single session, 6 months for 10 session package and 9 months for 20 session package.
Payments for monthly subscriptions expire 30 days after purchase.
OUR INTELLECTUAL PROPERTY
The program, course or service contain intellectual property owned by Elisa Plaza and Ever Fluent including copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the course, program or service content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the course, program or service, without refund, if you violate this intellectual property policy.
1-on-1 classes are for individual students only. Class time and materials may not be shared with others.
PROGRAM, COURSE OR SERVICE DESCRIPTION
We endeavor to describe and display the program, course or service as accurately as possible. While we try to be as clear as possible in our explanations, do not accept that they are accurate, current or error-free. From time to time we may correct errors in pricing and descriptions.
Client understands that they are 100% responsible for their own progress and results. Client commits to full participation in the program, course or service and understands that the Teacher will do her best work possible but that client's results are not guaranteed. You acknowledge that individual results may vary based on your personal efforts as well as other external factors. Elisa Plaza does not guarantee a particular outcome, and is not liable for any loss, damage or other expense which you may suffer as a result of using the services of Elisa Plaza.
In order to participate in the course, program or service, you may be required to provide information about yourself including name, last name, email address, telephone number, and other personal information. You agree that any registration information you give to Elisa Plaza and Ever Fluent will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information other than your own. Your account must not be used for any illegal or unauthorized purpose.
REFUSAL OF SERVICES
The program, course or service is offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the program, course or service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.